Description

JOB TITLE: Community Marketing Manager, Merchant

LOCATION: Remote

The Company:

Sunbit is a top ranked financial technology company headquartered in Los Angeles, California, revolutionizing how people manage everyday expenses with its cutting-edge Buy Now, Pay Later (BNPL) solution.

Trusted by over 30,000 locations nationwide—with a strong presence in dental practices and automotive dealerships (where more than 1 out of 2 dealerships are offering Sunbit)—Sunbit makes essential services more accessible, affordable, and convenient. Founded in 2016, Sunbit has become the fastest, simplest, and most inclusive financing solution tailored for dental professionals. By offering flexible payment options, Sunbit empowers practices to treat more patients and ease the financial burden of care—helping people say “yes” to the services they need, when they need them.

Sunbit’s impact and innovation have been widely recognized. The company was named to the Inc. 5000 list in both 2022 and 2023, and has earned accolades such as Most Loved Workplace®, Best Point of Sale Company, and Top Fintech Startup by CB Insights. Sunbit is also featured on CB Insights' list of Unicorn Startup Companies, with a valuation of $1.1 billion.

With proven product to market fit and rapid success across thousands of merchants and millions of customers, Sunbit is expanding its Account Management team. This is a unique opportunity to join a high-performance, high-growth company that’s redefining how patients pay for care—and helping providers deliver more of it. (https://www.cbinsights.com/research-unicorn-companies)

The Role:

The Community Marketing Manager will build and nurture an engaged community of Sunbeasts - associates at merchant locations that offer Sunbit - through the Sunbeast App and other communication channels. This role focuses on driving engagement, fostering connection, and keeping Sunbeasts informed and inspired. The ideal candidate is equal parts community builder, content creator, and strategic communicator who thrives in a fast-paced, cross-functional environment.

What You’ll Own:

• Develop and execute community marketing campaigns that drive engagement and strengthen relationships across the Sunbeast and merchant communities.
• Lead engagement within the Sunbeast App, including creating and scheduling posts, managing social messaging, and facilitating interaction among Sunbeasts.
• Manage in-app content and messaging to ensure Sunbeasts are informed, aligned, and excited about new initiatives, promotions, and company updates.
• Create opportunities for Sunbeasts and merchants to connect and share best practices through events, webinars, and community programs.
• Partner with account management and sales teams to highlight Sunbeast and merchant success stories and amplify their impact.
• Build engaging, on-brand content and resources that help Sunbeasts feel connected to Sunbit and confidently promote the product experience.
• Manage communication channels, including the Sunbeast App, newsletters, and online groups, to maintain consistent, timely, and impactful messaging.
• Gather feedback and insights from Sunbeasts and merchants to inform content strategy, messaging, and marketing initiatives.
• Collaborate with cross-functional teams (Product, Customer Success, Sales) to ensure the Sunbeast voice and experience are represented across programs.
• Track, analyze, and report on community marketing performance, measuring participation, engagement, and business impact.

Requirements

What you'll Bring:

• 2-4 years of experience in marketing, community management, or a related role
• Strong relationship-building and communication skills, with the ability to engage diverse merchant and Sunbeast audiences
• Experience creating and executing marketing campaigns, events, or community programs that drive engagement and participation
• Familiarity with social and community platforms (e.g., in-app engagement tools, social media, or CRM-driven communication systems)
• Ability to analyze engagement metrics and translate insights into actionable improvements
• Collaborative mindset with experience partnering across sales, product, and customer success teams
• Experience within retail, payments, financing, or lending industries preferred
• Bachelor’s degree in Marketing, Communications, Business, or a related field

Why Choose Sunbit?

Sunbit is recognized as one of the fastest growing and most admired fintech companies, earning honors from Inc. 5000 (four consecutive years), Forbes Fintech 50, Deloitte Technology Fast 500, Financial Times, and FinTech Breakthrough for its innovation and impact. The company has also been featured among Newsweek’s Most Loved Workplaces and CB Insights’ Unicorn Companies, reflecting a valuation of $1.1B.

People choose Sunbit for its people-first culture rooted in service, inclusion, and real-world impact. Powered by AI that helps people in life’s critical moments—offering high approvals, speed, and zero fees—Sunbit has achieved proven scale across tens of thousands of merchants and millions of transactions. Its fast, fair, and simple financial products empower consumers and partners alike through clarity and trust.

The Perks:

• Mission driven, empowered, and collaborative culture
• Competitive pay and stock options
• Unlimited PTO
• Comprehensive health benefits (Medical, Dental, Vision, Life, EAP, Parental Leave, HSA, & more)
• Newly added HSA and Pet Insurance
• 401(k) with company match
• Cell Phone Stipend
• Team-based strategic planning and ownership of deliverables

Sunbit is an Equal Opportunity Employer. We strive to provide a professional & welcoming workplace for all employees.

Recruitment Fraud Disclaimer

We’ve been made aware of fraudsters impersonating Sunbit employees during the hiring process. Please note that all official communication will come from an @sunbit.com email address, through our applicant tracking platform @sunbit.comeet-notifications.com or directly via LinkedIn. We will never ask for your age, Social Security number, bank account details, payment of any kind, or other unrelated personal information during the application process. Our hiring process always includes interviews, either by phone, zoom, or in person, before any offer is made. If something feels suspicious, please contact us at [email protected] to confirm.

We ask that you contact [email protected] only about potential instances of fraud. [email protected] does not reach our recruiting team directly. Your application directly through the posting is the best way to ensure that your candidacy is reviewed by our team. Due to the volume of applications, we will not respond to nor forward emails about your candidacy that are sent to [email protected] directly, and your email about your application will be deleted from our systems.