Payment Operations Specialist
Tipalti
Payment Operations Specialist
We already process over $6.5B in payments and serve over 300 customers and 4,000,000 payees around the world and are looking for great people who can help us grow even faster. So, if you are looking for a fast-paced, dynamic, get-stuff-done, no BS environment, join the Tipalti team and get ready to change the way payments are made.
Why join Tipalti?
Tipalti is one of the world’s fastest-growing fintech companies. We free finance professionals to lead by modernizing the entire payables operation. We are a well-funded, late-stage start-up backed by high-profile investors. Our 2021 Series F funding round raised $270 million, valuing us at over $8.3 billion. With total funding of just over $550 million, and with more than 3000 global customers, Tipalti is one of the most valuable private fintech companies in the world.
At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together.
Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam and Tbilisi.
In this role, you will be responsible for:
- Monitoring and verifying the smooth operation of the Tipalti payments platform.
- Working with Tipalti’s engineering team to troubleshoot and resolve operational issues in a timely fashion.
- Interacting with Tipalti’s partners to troubleshoot and resolve operational issues in a timely fashion.
- Providing operational and technical support to Tipalti’s internal teams.
- Sharing product feedback with Tipalti’s Product and R&D teams to continuously improve the quality and efficiency of the Tipalti global payments platform.
About you
- BA in Economics, Business Administration, Finance, or equivalent that demonstrates a strong quantitative and analytical orientation.
- Experienced in payment operations, bank operations, and/or transaction processing (or similar functions).
- Skilled in operational or technical support within a SaaS company or Fintech environment.
- Ability to think analytically to address and resolve time-critical payments issues.
- Proven ability to read, debug, and understand HTML code, API calls, etc. – an advantage.
- Advanced Excel skills, including pivot tables, lookup functions, etc. (preferred).
- Familiar with CRM systems (Salesforce, Zendesk) – an advantage.
- Passionate about customer support and customer advocacy.
- Excellent written and oral communication skills.
- Detail-oriented and well-organized.
- Able to work in a fast-paced, deadline-driven environment.
Tipalti is posting this job opening for and on behalf of SDS (Cyprus) Limited and/or SDS Tbilisi Limited, LLC (both are hereinafter referred to as “SDS”). Any potential employment and/or consulting arrangements entered into, as it relates to this job opening, will be between you and SDS. Tipalti shall not be held responsible for the information and contents contained in this job posting, or for any issues arising out of or related to this job posting.
Interested in learning more about us?
Tipalti is the only company handling both global partner payments and accounts payable workflows for high-velocity companies across the entire financial operations cycle: onboarding and managing global suppliers, instituting procurement controls, streamlining invoice processing and approvals, executing payments around the world, and reconciling payables data across a multi-subsidiary finance organization. Tipalti enables companies to scale quickly by making payables strategic with operational, compliance, and financial controls. Through Tipalti, our clients can efficiently and securely pay thousands of partners and suppliers in 196 countries within minutes.
Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 98% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it" - a mission to which we are constantly committed.
Accommodations
Tipalti champions inclusive teams, in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination.
As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to [email protected] for assistance.
Privacy
We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below:
Job Candidate Privacy Notice | Tipalti
www.tipalti.com/privacy/job-candidate-privacy-notice/