Payment Operations Specialist
Tipalti
Payment Operations Specialist
We are looking for a talented Payment Operation Specialist to step onto a fintech unicorn rocketship!
Who are Tipalti
Tipalti is one of the most exciting fintechs in the world, with our Series F funding raising $270 million—valuing us at over $8.3 billion. We are on a journey to transform financial operations for high-velocity organizations to rival those of the Fortune 5000.
You will be responsible for:
- Monitoring and verifying the smooth operation of the Tipalti payments platform.
- Working with Tipalti’s engineering team to troubleshoot and resolve operational issues in a timely fashion.
- Interacting with Tipalti’s partners to troubleshoot and resolve operational issues in a timely fashion.
- Providing operational back-office support to Tipalti’s technical support teams.
- Sharing product feedback with Tipalti’s Product and R&D teams to continuously improve the quality and efficiency of the Tipalti global payments platform.
About You
- Excellent communication skills in English—written and oral.
- Experienced with payment systems (payouts) and/or with a background in fintech.
- Skilled in providing hands-on technical support within a SaaS environment.
- Detail-oriented and well-organized.
- Able to work in a fast-paced, deadline-driven environment.
- Passionate about customer service and helping others.
- Strong creative thinking and problem-solving skills.
- Experience in working with ticketing systems (Zendesk, JIRA, etc.).
- BA in Economics, Business Administration, Finance, or an equivalent that demonstrates quantitative and analytical orientation.
Tipalti is posting this job opening for and on behalf of SDS (Cyprus) Limited and/or SDS Tbilisi Limited, LLC (both are hereinafter referred to as “SDS”). Any potential employment and/or consulting arrangements entered into, as it relates to this job opening, will be between you and SDS. Tipalti shall not be held responsible for the information and contents contained in this job posting, or for any issues arising out of or related to this job posting.
Our Mission
Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance.
Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it" - a mission to which we are constantly committed.
Accommodations
Tipalti champions inclusive teams, in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination.
As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to [email protected] for assistance.
Privacy
We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below:
Job Candidate Privacy Notice | Tipalti
www.tipalti.com/privacy/job-candidate-privacy-notice/