AI Quality Lead
Navan
- Infrastructure Ownership: You will be the primary owner and architect of the automation infrastructure for the entire department. You’ll build, scale, and maintain the unified frameworks that validate our Agentic Travel Product across iOS, Android, Web, and our microservices backend.
- Solve the Integration Puzzle: You will manage the complexity of a multidisciplinary distributed system. You’ll ensure that the agentic solution interacts flawlessly with internal microservices and external travel APIs, maintaining a seamless flow of data from the backend to the user’s device.
- Lead Performance & Quality: In the world of autonomous agents, latency is a failure. You will own the performance testing infrastructure and set the "Gold Standard" for test quality, ensuring high-signal results and lightning-fast feedback loops in our CI/CD pipelines.
- Deepen Agentic Quality: You will dive deep into the world of agentic systems. You will research and implement the methodologies required to test reasoning loops, tool-calling, and non-deterministic outputs, defining what "Quality" looks like for the future of travel.
- Empower the Department: You aren't just writing tests; you are building the machinery that enables the entire engineering team. You will proactively identify bottlenecks in the deployment pipeline and engineer the infrastructure to eliminate them.
- Automation Infrastructure Owner: You have 5+ years of experience specifically in testing and building automation infrastructure for high-scale distributed systems. You understand how to verify complex data flows and microservice contracts.
- The Multidisciplinary Expert: You have a proven track record of building automation infrastructure that spans Mobile (iOS/Android), Web, and Backend Microservices. You are a "Full-Stack" Quality Engineer who can move across the stack with ease.
- The "Owner" Mindset: You are self-directed and thrive when given a blank canvas. You don't wait for a manual; you see a problem in the infrastructure and you engineer a solution that scales.
About Navan
Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Culture of Excellence
Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025-2026), a CNBC Disruptor 50 (2022-2025), and a Forbes Fintech 50 (2022-2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life.
Our Benefits
Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.
We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you.
Workplace Policy
Navan believes in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office.
Equal Opportunity
Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.
Accommodations
Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.
If you need any assistance or accommodations due to a disability, you are welcome to email us at [email protected].
Candidate Privacy Notice
Please review Navan's Candidate Privacy Notice here.
Job Search Best Practices
We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan’s website and all Navan recruiters will be reachable through an email address ending in “@navan.com” or “@navan.tech” or "@talent.navan.com".