Senior Product Manager
Navan
At Navan, "It's all about the user. All of them." We are redefining the relationship between administrators and their tools. We don’t want Admins to manage software; we want them to lead their companies while our AI handles the rest.
Navan is looking for a Senior Product Manager to take end-to-end ownership of our Agentic Admin Assistant. You will be the single point of accountability for the AI experience that powers both Travel and Expense management. While our Travel agent is already live, you will be responsible for its evolution and, more importantly, spearheading the creation of our Expense Agentic engine. You will harmonize these two worlds into a unified, proactive AI assistant that allows an Admin to set up, manage, and optimize their entire global spend and travel program autonomously.
What You’ll Do
- End-to-End Agent Ownership: Own the vision, strategy, and roadmap for the AI Admin Assistant across the entire Navan ecosystem. You will ensure a seamless, unified experience where Travel and Expense agents work in perfect sync.
- Spearhead the Expense Agent Vision: Define the roadmap for our AI-powered admin assistant agent, specifically focused on the Expense product. You will translate the complexities of expense policy, tax configurations, and ERP integrations into an autonomous, conversational, and proactive experience.
- Drive PLG Velocity: Focus on the "Time to Value." You will own the onboarding and adoption funnels for SMBs, using AI to remove friction, automate data ingestion from legacy systems, and guide users through a personalized setup.
- Bridge Domain Expertise & AI: Act as the internal subject matter expert on the expense and travel management landscape, ensuring our AI agent understands the competitive bar and the specific pain points of admins.
- Master Cross-Functional Complexity: Serve as the central hub between AI Engineering, Data Science, and UX to architect "Agentic" behaviors. Simultaneously, you will align with GTM, Sales, and Support teams to ensure the agent reduces human touchpoints and accelerates SMB self-service.
- Define Agentic Success via Data: Establish the metrics for an autonomous era. You will track Task Success Rate, Tool-Use Accuracy, and Time-to-Value, using deep data analysis to identify where the agent’s reasoning fails and creating the improvement plan to fix it.
What We’re Looking For
- 5-7+ years of Product Management experience in high-growth SaaS, with specific expertise in Fintech or Expense Management.
- Agentic Experience is a Must: You have a proven track record of building products powered by Autonomous Agents, LLM-based planning, or Tool-use (Function Calling) frameworks. You understand how to manage the non-deterministic nature of AI to create a reliable user experience.
- The Cross-Functional Architect: You excel at leading multidisciplinary teams. You can dive deep into the technical "how" with AI researchers and then pivot to discuss conversion funnels with Growth Marketing.
- PLG & Data Obsession: You are a "numbers person." You are proficient in SQL and data modeling, using data to find friction in the onboarding funnel and solving it through automation.
- Execution Excellence: You have managed complex technical roadmaps and are known for delivering high-impact features in dynamic, fast-paced environments.
Technical Foundation: Bachelor’s or advanced degree in Computer Science, Engineering, or a related field. You should be comfortable discussing prompt engineering, RAG, and agentic loops.
About Navan
Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Culture of Excellence
Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025-2026), a CNBC Disruptor 50 (2022-2025), and a Forbes Fintech 50 (2022-2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life.
Our Benefits
Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.
We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you.
Workplace Policy
Navan believes in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office.
Equal Opportunity
Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.
Accommodations
Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.
If you need any assistance or accommodations due to a disability, you are welcome to email us at [email protected].
Candidate Privacy Notice
Please review Navan's Candidate Privacy Notice here.
Job Search Best Practices
We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan’s website and all Navan recruiters will be reachable through an email address ending in “@navan.com” or “@navan.tech” or "@talent.navan.com".