Sr. Analyst, Fraud, Risk, Strategy, and Analytics
Navan
Navan is building out a best-in-class fraud risk management team to support our rapidly growing travel and expense management businesses. We are seeking an experienced fraud risk management expert who will accelerate the development of our fraud detection, prevention, and investigation capabilities. The candidate will drive several critical analytical projects and devise our fraud investigation strategy.
What You’ll Do:
- Detect risk and prevent fraud loss across all payment channels and customer segments through the full life cycle while balancing profitable growth with best customer experience
- Build out and lead portfolio fraud analytics across different customer segments with actionable data insights for risk strategies that detect linkages and mitigate fraud patterns
- Maintain lead responsibility for the identification, selection, management, and enhancement of business rules, while managing towards Fraud KPIs and KRIs of the Travel and Expense portfolios
- Drive analysis for fraud rule discovery activities that support both new and existing fraud service initiatives that identify policy or process improvement opportunities
- Generate queries that monitor and identify fraud patterns which identify high fraud risk transactions via multiple attribute analysis, including transaction details, velocity of activity, and user behavior of new and existing customers
- Manage fraud reviews and take the initiative to coordinate resolution with cross-functional stakeholders to reduce fraud exposure
- Leverage cross-functional teams, systems, and processes as required to prioritize and/or proactively address risk management improvement needs
- Ability to lead multiple tasks and projects simultaneously, prioritize work effectively, and thrive in a constantly evolving environment
What We’re Looking For:
- 3+ years of experience in fraud risk management in the credit cards and payments industry or eCommerce with risk strategies related to card products and payment acceptance is desired
- Bachelor's degree in statistics, business, data sciences or equivalent professional experience preferred
- Demonstrated experience in building automated fraud detection and prevention strategies that scale, online fraud prevention experience a plus
- Understanding of common and creative techniques used by fraudsters to exploit e-commerce/issuer systems and processes is desirable
- Expertise in authoring and analyzing fraud rules desired with rules authoring through Boolean logic and/or SQL is desired
- Strong command of data analytics methods and software such as Snowflake/Python and other data mining and analysis tools
- Understanding of key business drivers and performance metrics as it relates to fraud rules and risk management
- Ability to interact and coordinate effectively with internal and external business partners
- Ability to demonstrate exceptional organizational skills by efficiently managing and prioritizing multiple analytical projects
- This position requires the candidate to be at our Dallas office. The candidate is expected to be in the office 3 days per week
About Navan
Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Culture of Excellence
Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025-2026), a CNBC Disruptor 50 (2022-2025), and a Forbes Fintech 50 (2022-2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life.
Our Benefits
Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.
We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you.
Workplace Policy
Navan believes in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office.
Equal Opportunity
Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.
Accommodations
Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.
If you need any assistance or accommodations due to a disability, you are welcome to email us at [email protected].
Candidate Privacy Notice
Please review Navan's Candidate Privacy Notice here.
Job Search Best Practices
We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan’s website and all Navan recruiters will be reachable through an email address ending in “@navan.com” or “@navan.tech” or "@talent.navan.com".