Staff Product Manager, AI
Navan
We are looking for an AI Product Manager for our Navan Edge team in Palo Alto. Your mission is to evolve Navan Edge into a proactive AI travel agent. You won't just be building features; you’ll be designing the autonomous systems that anticipate traveler needs before they even arise.
What You’ll Do
- Architect Agentic Experiences: Design and scale AI-driven "agentic" workflows that handle end-to-end travel logistics
- Define the AI Strategy: Lead the vision for how Generative AI, RAG, and personalized LLM fine-tuning can create a "hyper-personalized" experience for every traveler.
- End-to-End Life Cycle Orchestration: Map the traveler’s journey, Pre-trip, During-trip , and Post-trip into a single, invisible AI thread.
- Predictive Problem Solving: Define the logic for "Ghost-Concierge" moments, where the AI detects a missed connection and has three alternative options ready for a one-tap confirmation before the traveler even lands.
- Data-Driven Navigation: Use data not just for reporting, but to identify patterns where AI can reduce "travel friction." You’ll define KPIs around autonomous task completion and AI-to-human handoff efficiency.
- Cross-Functional Orchestration: Partner with AI Research and ML Engineering to balance model performance with latency and cost. Collaborate with Design to rethink how to merge conversation with UI components.
- Champion Trust & Safety: Ensure that AI-driven travel recommendations are unbiased, secure, and compliant with global data privacy standards.
What We’re Looking For
- 5+ Years of PM Experience: Proven success in a high-growth SaaS environment, with at least 2+ years specifically focused on AI/ML products.
- Technical Foundation: A Computer Science degree or equivalent. You should be comfortable discussing token limits, vector databases, and the trade-offs between different foundation models (e.g., GPT-4o, Claude, Gemini).
- The Modern Generalist: You don’t just use AI; you think in AI, constantly seeking ways to augment your capabilities and stay ahead of the curve in a rapidly evolving digital landscape.
- Strategic Prioritization: You are a "prioritization hero" who knows how to balance long-term model R&D with the immediate need for shipping user value.
- Iterative Execution: A track record of moving fast in an environment where the AI landscape changes weekly.
- The "Traveler’s Heart": A genuine love for travel and an obsession with solving the messy, real-world problems of business trips.
The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity.
For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.
About Navan
Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Culture of Excellence
Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025-2026), a CNBC Disruptor 50 (2022-2025), and a Forbes Fintech 50 (2022-2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life.
Our Benefits
Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.
We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you.
Workplace Policy
Navan believes in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office.
Equal Opportunity
Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.
Accommodations
Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.
If you need any assistance or accommodations due to a disability, you are welcome to email us at [email protected].
Candidate Privacy Notice
Please review Navan's Candidate Privacy Notice here.
Job Search Best Practices
We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan’s website and all Navan recruiters will be reachable through an email address ending in “@navan.com” or “@navan.tech” or "@talent.navan.com".