Travel Payments Consultant
Navan
We are seeking a high-impact Travel Payments Consultant to serve as the lead advisor for our clients. This is a customer-facing strategic role designed for someone who can walk into a boardroom and explain how a payment architecture could have an impact on month end reconciliation but also solve for global tax fragmentation.
You won't just be recommending payment solutions; you will be designing the "Financial Blueprint" for global companies. Your goal is to help clients navigate the friction between a frictionless checkout and the "hard walls" of international tax compliance and e-invoicing mandates.
Key Responsibilities
- Strategic Advisory: Lead discovery workshops with client CFOs and CTOs to audit their current payment stacks and identify opportunities for efficiencies and optimization.
- Solution Architecture: Design end-to-end flows that integrate payment gateways with e-invoicing to ensure legal compliance without ruining the user experience.
- Tax & Compliance Roadmap: Educate clients on the impact of Continuous Transaction Controls (CTC) and help them transition from manual invoicing to automated, real-time fiscal reporting.
- Vendor Selection & Orchestration: Act as a neutral advisor to help clients select the right mix of PSPs (Payment Service Providers), Tax Engines, and Middleware to support their specific geographic footprint.
- Implementation Oversight: Bridge the gap between the client’s business requirements and the technical delivery teams to ensure the final solution meets local fiscal "truth."
Experience
- 5+ years processing and reconciling travel-related payments including airline tickets, hotel accommodations, car rentals, and ancillary travel services.
- 5+ years managing multiple payment methods such as virtual cards, lodge cards, corporate credit cards, and direct billing arrangements.
- 5+ years reviewing and validating supplier invoices for accuracy, contractual compliance, and correct authorization prior to payment.
- Investigate and resolve payment discrepancies, chargebacks, and vendor billing issues efficiently.
- Partner with travel management companies (TMCs), suppliers, and internal stakeholders to support seamless payment operations.
- Maintain accurate financial records and support month-end close, reconciliations, and reporting activities.
- Monitor transactions for duplicate charges, fraud risks, and policy exceptions.
- Assist with the implementation and optimization of travel payment and expense management systems.
- Provide guidance to travelers and internal teams regarding payment processes and policies.
- Ensure adherence to company policies, financial controls, and regulatory requirements.
- Nice to have: 5+ years exposure to VAT and other indirect taxes related to travel services, including basic validation of tax treatment on supplier invoices and support for tax reporting or recovery processes.
About Navan
Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Culture of Excellence
Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025-2026), a CNBC Disruptor 50 (2022-2025), and a Forbes Fintech 50 (2022-2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life.
Our Benefits
Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.
We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you.
Workplace Policy
Navan believes in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office.
Equal Opportunity
Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.
Accommodations
Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.
If you need any assistance or accommodations due to a disability, you are welcome to email us at [email protected].
Candidate Privacy Notice
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Job Search Best Practices
We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan’s website and all Navan recruiters will be reachable through an email address ending in “@navan.com” or “@navan.tech” or "@talent.navan.com".