Trust Analyst (Security & Privacy)
Navan
About The Position
At Navan, our mission is to power the in-person connections that move people, ideas, and businesses forward. Trust is the foundation of that mission. As a Trust Analyst, you will be the bridge between our cutting-edge security practices and our global customers. You will play a pivotal role in the sales cycle by providing transparency into our security and privacy posture, ensuring that our customers feel confident in how we protect their data.
You will be a subject matter expert on Navan’s "Trust Center," leveraging AI-driven tools to streamline security reviews and partnering closely with our Privacy and Sales teams to accelerate deal velocity while maintaining the highest standards of compliance.
What You’ll Do
- Customer Security Advocacy: Act as the primary point of contact for responding to complex security and privacy questionnaires from prospective and existing clients.
- Contractual Excellence: Review and redline security and privacy exhibits within customer contracts, ensuring Navan’s commitments align with our internal controls and global regulations (GDPR, CCPA, etc.).
- Trust Center Management: Own and optimize our trust.navan.com portal (hosted on SafeBase). You will ensure all security documentation, certifications (SOC2, ISO), and sub-processor lists are evergreen.
- AI-Driven Efficiency: Utilize and train AI questionnaire assistance tools to automate repetitive inquiries, allowing the team to focus on high-impact strategic reviews.
- Cross-Functional Collaboration: Partner closely with the Privacy and Legal teams to stay ahead of regulatory changes and provide unified responses to sensitive data-handling inquiries.
- Sales Enablement: Empower the Sales and Account Management teams by updating internal knowledge bases and the public-facing website with the latest security and trust information.
What We’re Looking For
- Experience: 2–4 years of experience in Security Operations, IT Audit, Customer Trust, or a related GRC (Governance, Risk, and Compliance) role, preferably within a SaaS environment.
- Technical Familiarity: Understanding of security frameworks (SOC 2, ISO 27001, NIST) and privacy regulations (GDPR, CCPA).
- Tooling Expertise: Experience with Trust Center platforms (SafeBase or similar) and AI-assisted questionnaire tools is a major plus.
- Communication: Exceptional written and verbal communication skills. You can translate "security-speak" into clear, professional language for clients.
- Detail Oriented: You are meticulous with redlines and never let a detail slip through the cracks in a 200-question security audit.
- Builder Mindset: You are excited to optimize workflows and find ways to make the "Trust" function a competitive advantage for Navan.
About Navan
Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Culture of Excellence
Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025-2026), a CNBC Disruptor 50 (2022-2025), and a Forbes Fintech 50 (2022-2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life.
Our Benefits
Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.
We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you.
Workplace Policy
Navan believes in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office.
Equal Opportunity
Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.
Accommodations
Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.
If you need any assistance or accommodations due to a disability, you are welcome to email us at [email protected].
Candidate Privacy Notice
Please review Navan's Candidate Privacy Notice here.
Job Search Best Practices
We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan’s website and all Navan recruiters will be reachable through an email address ending in “@navan.com” or “@navan.tech” or "@talent.navan.com".